Question 1

What is a dynamic QR code?

Accepted Answer

A dynamic QR code uses a short redirect URL rather than encoding the destination directly. This means you can change where the code points at any time without reprinting it. You can also track scan analytics, set expiration dates, and add password protection.

Question 2

What types of content can I create QR codes for?

Accepted Answer

SmartyTags supports 14 QR code types: URL, vCard, Wi-Fi, Email, Phone, GPS Location, Calendar Event, Payment, Image, PDF, Audio, Video, Social Media, and App deep links.

Question 3

Is SmartyTags free to use?

Accepted Answer

Yes. The Free plan includes 5 dynamic QR codes, 500 scans per month, and 1 group. Upgrade to Smart ($29/mo) or Genius ($99/mo) for more codes, scans, and advanced features.

Question 4

Can I change the destination URL after printing?

Accepted Answer

Yes. Dynamic QR codes can be updated anytime. Change the destination URL, enable/disable codes, or add smart routing rules without reprinting.

Question 5

What analytics does SmartyTags provide?

Accepted Answer

Track total scans, unique visitors, geographic location (country, city, coordinates), device type, operating system, browser, peak scanning hours, and scan trends over time.

Question 6

What is smart routing?

Accepted Answer

Smart routing lets you send scanners to different destinations based on their location, device, language, or time of day. For example, route iOS users to the App Store and Android users to Google Play.

Question 7

Can I customize the QR code design?

Accepted Answer

Yes. Customize colors, body shapes, eye shapes, add your logo, and include frame text. Download in PNG, SVG, or PDF format at any resolution.

Question 8

Is my data secure?

Accepted Answer

Yes. SmartyTags uses Supabase with row-level security, encrypted connections, and IP hashing for scan analytics. We never store raw IP addresses.

Frequently Asked Questions

General

Features & Functionality

Pricing & Billing

Security & Privacy

Ready to Create Smarter QR Codes?

Frequently Asked Questions

General

What is a dynamic QR code?

What types of content can I create QR codes for?

Do I need to install anything to scan a QR code?

How long do QR codes last?

Features & Functionality

What are Smart Rules?

Can I add my logo to QR codes?

What analytics are tracked?

Can I use QR codes offline?

Pricing & Billing

Is there a free plan?

What happens if I exceed my limits?

Can I cancel anytime?

Security & Privacy

Is my data secure?

Do you sell scan data?

Can I password-protect QR codes?

Ready to Create Smarter QR Codes?